Photo Magnet FAQ
Practical answers before you upload: sizes, photo quality, crop preview, pack counts, gifts, events, shipping, returns, and support. Can't find your answer? Ask us directly.
Product Basics
What are Remiee custom photo magnets?
Custom photo magnets are small fridge-ready keepsakes made from your own pictures. They are meant for refrigerators, lockers, filing cabinets, magnetic boards, classrooms, offices, gifts, events, and everyday family photo displays.
What sizes are available?
Available sizes are shown on the product page before you order. The 2x2 size is currently the compact choice for favors, small gifts, lockers, and larger batches. Larger listed sizes give faces, artwork, or text more room when they are in stock.
Do you sell 8x10 photo magnets?
Remiee does not currently list an 8x10 photo magnet. If you need a larger format or a special use case, contact Remiee before ordering so the team can tell you what is available.
How do I choose a pack size?
Think about the recipient list. A small pack works for one gift recipient or a mini fridge gallery. Larger packs make more sense for grandparents, classrooms, teams, wedding tables, client gifts, event favors, and bulk handouts.
Upload, Crop, and Photo Quality
How do I order custom photo magnets?
Choose an available size and pack on the custom photo magnets product page, upload your photo in the customizer, crop it in the preview, add the pack to cart, then review shipping options and estimated timing at checkout before placing the order.
How does upload and crop work?
Upload a photo from your phone or computer, then use the preview to position the subject inside the magnet shape. Faces, pets, logos, dates, and small details usually look better when they are centered with a little room around the edges.
What photos work best?
Use the clearest original photo you have. Bright, in-focus images with the subject close to the camera tend to work best. Avoid screenshots, heavy digital zoom, dark photos, or tiny downloaded images when possible because they may look soft when printed.
Can I use a screenshot or social media photo?
You can upload one, but results vary. Social media apps compress images, and screenshots are often lower quality than the original file. If the preview looks blurry or cramped, choose a clearer original photo before ordering.
Can I order different photos in the same order?
The best path depends on the product and customizer flow shown when you order. If you need several different photos for a gift, school group, graduation set, or event favor, contact Remiee before ordering so we can point you to the right option.
Can I add text or a date to the magnet?
The online product is primarily photo-based. If you want text, a date, a name, or a logo, add it to the image before upload or contact Remiee before ordering to ask what is practical for your file.
Gifts, Bulk, and Events
What gifts are photo magnets good for?
Photo magnets work well for birthday gifts, graduation keepsakes, grandparent gifts, pet photos, family fridge galleries, teacher gifts, wedding favors, save-the-dates, school memories, team photos, and small client gifts.
Can I order in bulk for a school, business, wedding, or event?
Yes. Use the wholesale or event inquiry path for larger orders. Share the quantity, date, artwork or photo needs, packaging expectations, event location if relevant, and delivery deadline so Remiee can review what is possible.
What is the live event magnet station?
The live event magnet station is an event keepsake option for weddings, parties, schools, companies, and conferences. Guests can create a photo magnet during the event experience. Availability, setup, timing, and package details depend on the event.
How far in advance should I ask about an event?
Contact Remiee as early as you can with the date, location, guest count, venue details, and package needs. Availability depends on scheduling, location, and scope, so a written inquiry is the safest way to confirm whether the event can be supported.
Shipping, Returns, and Support
How long does shipping take?
Shipping options and estimated timing are shown at checkout before you place the order. Custom magnets are prepared after the order and usable files are received. For hard deadlines, contact Remiee before ordering so timing can be reviewed.
Do you ship internationally?
Available shipping options are shown at checkout. If you do not see an option that fits your destination or deadline, contact Remiee before placing the order.
How are the magnets packaged?
Orders are packed for transit to help protect the magnet finish. If packaging or magnets arrive damaged, take clear photos and contact Remiee with your order details.
Can I track my order?
Tracking information is provided when available. If you expected tracking and did not receive it, check your spam folder first, then contact Remiee with your order number.
What if my order arrives damaged or has a production issue?
Contact Remiee with your order details and clear photos of the issue. The team reviews print issues, material issues, shipping damage, and production concerns case by case and explains the available options.
Can I return or exchange custom magnets?
Because photo magnets are custom-made to order, correctly produced custom items generally cannot be returned for resale. If something looks wrong, contact Remiee with order details and photos so the issue can be reviewed.
How do I contact support?
Use the contact page for order questions, file questions, deadline questions, wholesale inquiries, event availability, or support concerns. Include your order number when you have one.
Need a human answer?
Shop the main custom photo magnets, read the shipping and returns policy, or contact Remiee about deadlines, files, bulk orders, or event availability.
Shop Photo Magnets